Mercatus ("we," "us," or "our") collects information you provide directly, such as your name, email address, payment information, and wallet addresses when you create an account or use our services.
We also automatically collect usage data including API call logs, IP addresses, browser type, device information, and interaction patterns with our platform to improve service quality and security.
We use collected information to provide and maintain our services, process transactions, send service-related communications, detect and prevent fraud, and comply with legal obligations. API usage data is used to calculate billing and enforce rate limits.
We do not sell your personal information. We may share data with service providers who assist in operating our platform (payment processors, cloud infrastructure providers), and when required by law or to protect our legal rights.
Account data is retained for the duration of your account. API usage logs are retained for 90 days. Transaction records are retained for 7 years as required by financial regulations. You may request deletion of your account and associated data at any time.
We use essential cookies for authentication and session management. Analytics cookies help us understand platform usage. You can control cookie preferences through your browser settings.
You have the right to access, correct, delete, or export your personal data. You may also object to processing or request restriction of processing. To exercise these rights, contact us at [email protected].
For privacy-related inquiries, contact our Data Protection Officer at [email protected] or through our Contact page.